Privacy Policy

Your Privacy is Important to Us

Effective Date: 02-08-2020
Last Updated: 02/04/2025

1. Introduction

Welcome to Cascadia Axe Company (“Company,” “we,” “our,” or “us”). Your privacy is extremely important to us. This Privacy Policy explains how we handle information related to your use of our website, booking services, and SMS communication.

If you have any questions about this policy, please contact us at:
📧 Email: throwanaxe@cascadiaaxe.com
🌐 Website: www.cascadiaaxe.com

2. Information We Collect

We do not directly collect or store customer personal information. However, when you book a reservation or sign a liability waiver, your information is processed through RKd Solutions, which manages our booking system, waivers, and payments. Additionally, in-person payments are processed via Heartland Payment Systems at our venue.

The types of information these third-party services may collect include:
    •    Name
    •    Email address
    •    Phone number
    •    Payment details (handled securely by the payment processor)
    •    Liability waiver acknowledgments

We do not store, sell, or share this information outside of what is necessary to facilitate your reservation and experience with us.

3. How Your Information is Used

Your information is only used for:
    •    Processing reservations and liability waivers through RKd Solutions
    •    Handling in-person payments via Heartland Payment Systems
    •    Responding to your inquiries if you contact us via SMS or email

We do not send promotional messages or marketing communications.

4. Third-Party Services

Our booking, waiver, and payment processes are managed by the following third-party providers:
    •    RKd Solutions – Online reservations, waivers, and payments
    •    Heartland Payment Systems – In-person payment processing

We encourage you to review their respective privacy policies for further details on how they handle data security and compliance. They may send receipts, confirmations, or a follow-up email after reservations, but are not allowed to send marketing.

5. SMS Messaging Policy

By texting us at (541) 203-0246, or by providing your phone number, you consent to receive text messages from Cascadia Axe Company. Messages may include responses, updates, and account-related notifications.
    •    Message Frequency: We only respond to customer inquiries; you will not receive unsolicited messages.
    •    Message & Data Rates: Standard message and data rates may apply based on your mobile carrier’s plan.
    •    Opt-Out: You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at throwanaxe@cascadiaaxe.com.
    •    Privacy & Security: We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that support our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

6. Cookies & Tracking

We do not use cookies, third-party tracking tools, or analytics on our website. Your activity on our website remains private.

7. Data Security

While we do not store customer information, we ensure that our third-party providers handle your data securely. RKd Solutions and Heartland Payment Systems comply with industry standards for data protection.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be reflected on this page with the updated Effective Date above. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at:
📧 throwanaxe@cascadiaaxe.com

 

FCC

Terms & Conditions

Effective Date: 02/01/2025
Last Updated: 02/06/2025

1. SMS Messaging Terms

By providing your phone number and sending a text message to (541) 203-0246, you agree to receive non-promotional messages related to customer service, reservation confirmations, and other direct inquiries.

2. Opt-In

Customers opt in to SMS messaging by initiating contact with Cascadia Axe Company via text message.

3. Opt-Out
    •    You may opt out of receiving text messages at any time by replying STOP.
    •    For assistance, reply HELP or email us at throwanaxe@cascadiaaxe.com.

4. Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier’s plan.

5. Privacy & Data Usage
    •    We do not share your SMS opt-in information with third parties for marketing purposes.
    •    Your SMS consent status may be shared with vendors that support our messaging services, such as platform providers and mobile carriers.
    •    For more details, see our Privacy Policy above.